CompleteCare Department of Health, CompleteCareNJ.org
Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this policy to explain our information practices and the choices you can make about the way your information is collected and used on the CompleteCareNJ.org website. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

CompleteCare Department of Health (BCDOH), CompleteCareNJ.org will not collect any personally-identifiable information about you through our website unless you provide it to us voluntarily. This policy applies to all information collected or submitted on the CompleteCareNJ.org website. The types of personal information collected include name, address, e-mail address, phone number, gender, and permission to contact the person completing the registration. We also collect the age of anyone who attempts to register this personally identifiable information on our site. We do this in order to fully comply with the rules and regulations under the Children's Online Privacy Protection Act to obtain parental consent for our visitors under the age of 13.

The Way We Use Information

We will use the information collected on the CompleteCareNJ.org website to communicate with those registered users who have authorized CompleteCareNJ.org to contact them to provide results of their COVID-19 testing.

CompleteCareNJ.org will not sell or rent your personally identifiable information to anyone. CompleteCareNJ.org will send personally identifiable information about you to other companies or people when:

  • We have your consent to do so.
  • We need to send the information to companies who work on behalf of CompleteCareNJ.org to provide a service for you on our behalf. Examples include hosting and helping to run this Web site, sending postal mail and e-mail, , analyzing data, and providing customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
  • We need to respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law. We may also make disclosures to protect your safety during emergencies if your physical safety is believed to be at risk, to protect the security or integrity of the CompleteCareNJ.org Web site, or to take precautions against liability. We will take reasonable steps to limit the scope of these disclosures.

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information (opt-out). If you do not register with CompleteCareNJ.org, but only provide us with your e-mail address in connection with contacting CompleteCareNJ.org by e-mail, we will use your e-mail addresses to answer your e-mail. If you authorize the CompleteCareNJ.org call center to contact you, we may use your e-mail address to send you notice of COVID-19 testing and health education.

Child Testing

CompleteCare Department of Health, CompleteCareNJ.org is committed to doing its part to protect the privacy of young children. Accordingly, and consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), CompleteCareNJ.org will never knowingly collect personally identifiable information from anyone under the age of 13 without first obtaining verifiable consent from the child's parent or legal guardian.

The following sections of our Privacy Policy explain how CompleteCareNJ.org collects and protects children's personal information, by describing:

  • The personal information we collect from parent/guardian for the child under the age of 13 when they register on CompleteCareNJ.org website and why we collect this information;
  • How we may use the information we collect from parent/guardian for the child under the age of 13;
  • How a parent may give us permission to obtain registration information from a child who is under the age of 13;
  • Who we may share this information with;

CompleteCareNJ.org collects personal information from parent/guardian for the child under the age of 13 so that they may participate in COVID-19 testing. We request the following information in order to register on CompleteCareNJ.org website:

  • Parent/guardian E-mail address
  • Child’s Legal Name
  • Child’s Gender
  • Child’s Date of birth
  • Parent/guardian Address, including city, state and zip code
  • Parent/guardian Phone Number
  • Permission to contact parent/guardian to provide child’s test results.

CompleteCareNJ.org will not sell or rent your child’s personal identifiable information to anyone. CompleteCareNJ.org will send personally identifiable information about your child to other companies or people when:

We need parent/guardian consent to:

  • Send the information to companies who work on behalf of CompleteCareNJ.org to provide a product or service for you on our behalf. Examples include hosting and helping to run this Web site, sending postal mail and e-mail, analyzing data, and providing customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
  • To respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law. We may also make disclosures to protect your child’s safety during emergencies if your child’s physical safety is believed to be at risk, to protect the security or integrity of the CompleteCareNJ.org Web site, or to take precautions against liability. We will take reasonable steps to limit the scope of these disclosures.

Other than as set out above, you will receive notice when information about your child might go to third parties, and you will have an opportunity to choose not to share the information (opt-out).

Use of Cookies

CompleteCareNJ.org website uses cookie. Cookies are messages given to a Web browser (a software program that resides on your computer and allows you to surf the Web) by a Web server when the Web browser requests to "see" pages on a Web site. The browser stores the message from the server and sends it back to the server each time the browser requests to see a page from that server.

Our Commitment to Data Security

In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee the security of any information that you disclose online, and you do so at your own risk. BCDOH, CompleteCareNJ.org incorporates security measures to protect our data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store. Although we take the utmost care to protect your information, we cannot ensure the security of any information that you disclose online and transmit to us.

Changes in Our Policy

BCDOH, CompleteCareNJ.org reserves the right to change this Privacy Policy at our discretion. If we decide to change our Privacy Policy, we will post those changes here. We encourage the parent/guardian for the child under the age of 13 to visit this section of our website frequently to be informed of any changes. If the parent/guardian provides consent to collection and use of personal information about their child and we make any material change in the type of information we collect or the way we use that information, we will notify the parent/guardian of those changes and obtain their permission before we request any additional personal information about the child. We will not change our policy to allow us to give personal information to a third party without first obtaining permission from the parent or legal guardian if they are under age 13.

Your Consent to this Privacy Policy

By using this website, the parent or legal guardian for the child under age 13 agree to the parameters of this policy and agree to the terms stated herein by CompleteCare Department of Health, CompleteCareNJ.org. If you do not agree with these terms, please do not use this site or submit any personal information.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data collection practices, please contact us as follows: CompleteCare Department of Health/ COVID-19 Call Center:

115 Clifton Avenue 3rd Floor
Newark, New Jersey 07104
973-877-8456
Email: covidvaccine@chcinj.org

Protection

Older adults and people who have severe underlying chronic medical conditions such as heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. Please consult with your health care provider about additional steps you may be able to take to protect yourself.

Prevention

If you are sick with COVID-19 or think you might have it, follow the steps below to help protect other people in your home and community.

FAQs

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19) is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, such as the common cold.

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